Please note that the name of the nonprofit has been changed out of respect for the organization and clients.
Good Works is a 501 © (3) organization established in 1975. The nonprofit operates a residential campus with support services for persons struggling with physical/sexual/emotional abuse and poverty. Good Works was created at the grassroots level and formed strong and enduring relationships with government officials, foundation and corporate leaders, and the medical and law enforcement communities.
With the departure of the third executive director in three years and mounting internal and external challenges, the agency was in a precarious position. The constant, unplanned turnover in the executive director position had weakened the agency leadership and negatively impacted the perception of Good Works as a strong and well-run organization.
The Good Works board of directors contracted with Ellen McCarty to provide interim executive director services for three months. Ms. McCarty recommended a top to bottom organizational and financial assessment with prioritized recommendations for short and long-term improvements. Ms. McCarty immediately began the organizational assessment and engaged the services of the organization's accounting firm to conduct the financial analysis.
Additionally, a development consultant was hired to produce a newsletter and a Fall annual appeal letter while Ms. McCarty concentrated on government and private revenue sources. Ms. McCarty also worked closely with the executive committee to identify and meet with external stakeholders who needed reassurance that the agency was still operating and fulfilling its mission.
At the end of the three-month period, an organizational and financial assessment with short and long-term recommendations was presented to the board of directors producing the following outcomes:
Within three years, Good Works had reversed its negative financial picture and had a strong board of directors working in partnership with the executive director to create a Five-Year Strategic Plan. In addition, at the request of the Georgia Department of Community Affairs and the City of Atlanta, Good Works expanded its campus and more than doubled the number of clients it served. Today, Good Works is once again recognized as a model program to be replicated and has regained its reputation as a premier nonprofit in Metro Atlanta and across the country.